Frequently Asked Questions
Where is the Box Office?
CENTRAL CITY: At the Teller House, 120 Eureka Street, Central City, CO 80427 (adjacent to the Opera House). Open one hour before each performance.
Contact the Box Office at 303.292.6700 or firstname.lastname@example.org
What should I wear?
There is no dress code for performances. Many patrons choose to wear cocktail or formal wear. Others come in comfortable, business-casual attire.
Because we are located in a historic opera house in mountain setting, we recommend bringing a warm layer to keep you comfortable. It can get chilly in the evenings in the mountains, and the weather often changes quickly.
Will I understand what’s happening on stage?
Central City Opera projects English translations (supertitles) above the stage for all main stage performances, whether they’re being sung in English or another language, so you can understand and follow the story.
Supertitles are not always available for performances outside of the Opera House, but translations are provided for shows that are not sung in English.
Are performances kid-friendly?
Audience members of all ages are welcome as long as they have a ticket! However, some operas contain mature content and may not be appropriate for children. Check the show summaries on the ticketing pages to find out more about each opera. Disruptive or noisy children may be asked to leave the Opera House.
Each summer, we offer the Nina Odescalchi Family Matinee performance, which includes a narrated introduction from our Education staff and special activities for kids and families before and after the show.
Check out the year-round offerings from our Education department for more family-friendly and educational opera experiences!
Wheelchair accessible seating is located on the first floor of the Opera House, which can be accessed through the garden entrance on the uphill side of the building. Call the Box Office to reserve seats at 303.292.6700. Stairs are required to access any seat from Row J or higher in this historic building.
Assisted listening devices are available upon request.
What time should I arrive for a performance?
We suggest arriving about 30 minutes before a performance to ensure that you are able to park, take in the charming historic setting and get comfortably seated. We do not allow late entry due to the intimacy of our Opera House, so plan for plenty of time to get here.
Doors open 30 minutes prior to performances. Free talks with artistic staff are available before all performances (excluding the Family Matinee) 45 minutes before curtain in the Williams Stables building, located across the street from the Teller House.
Learn more about directions, traffic updates and parking here.
What if I am late?
We do not allow late seating, so arrive early! Due to the historic and incredibly intimate nature of our venue, it is difficult to seat latecomers without interrupting the rest of the audience’s experience.
If you arrive late, we offer a live television stream of the performance in our Terrace Room on the ground floor of the Teller House. Patrons can watch there until seating is again appropriate, which may not be until after the first intermission.
We recommend arriving early to ensure that your needs are met and you’re able to get seated. Mountain traffic in the summer can vary, so please plan accordingly. Learn more about directions, traffic updates and parking here.
Where are the restrooms?
Restrooms are located off the Opera House patio in the Terrace Room and on the lower floor of the Teller House.
What do I do if I lost my tickets?
Day of performance: Please go directly to the Box Office in Central City for replacement issuance.
In advance of performance date: Contact the Denver Box Office at 303.292.6700.
Where can I eat/stay?
Check out more information at Dining & Lodging.