Central City Opera, located less than an hour from Denver in the foothills of the Rockies, is the second oldest summer opera festival in the United States. The 550-seat opera house, a historic landmark in Central City, affords an intimate, innovative opera experience.  The year-round administrative offices for the opera are located in Denver, Colorado.

In addition to its main stage productions, Central City Opera is noted for its famed Apprentice Artist/Studio Program, dedicated to the education and development of rising young opera singers.

If you are interested in volunteering for Central City Opera, please fill out our Volunteer Application or consider becoming a member of the Guild.

For a list of current staff, visit our Staff & Board page. Available jobs are listed below.

Central City Opera Festival Staffers/Interns in their uniforms to usher performances.

Artists Training Program – 

The Bonfils-Stanton Foundation Artists Training Program, which selects 30 participants from more than 1,000 applicants each year, has provided valuable training for many of America’s most notable young opera professionals, including Denyce Graves, Cynthia Lawrence, Margaret Lattimore, Mary Mills, Emily Pulley, Don Bernardini, Greg Turay, and J. Patrick Raftery.

Application materials for the Artists Training Program are due in October each year. Please see the above link for details.

Full-Time Staff Openings

POSITION:                   ASSISTANT DIRECTOR OF DEVELOPMENT

STATUS:                      Full-time/Salaried, Exempt

REPORTS TO:              Director of Development

DIRECT REPORTS:       None

SALARY RANGE:         $48,000 to $52,000

LOCATION:                 Denver Office with some work in Central City (primarily summer)

SUMMARY:

Responsible for maximizing contributed revenues from Patron-level donors (individual gifts of $5,000+). Success is measured against an annual revenue goal and control of an expense budget developed in partnership with the Director of Development.  Create, implement and manage individual donor renewal, and acquisition programs using personal call, direct response mail, tele-funding and web based campaign programs.  Manage Annual Fund programs through the Development Associate, for donors whose financial gifts are not assigned to any personal calls portfolios. Support Individual Giving through administrative duties and reports.

DUTIES:

  • Manage all aspects of Central City Opera’s donor recognition groups, individual giving and annual fund including planning and implementation.
  • Manage a portfolio of Patron-level donors and prospects ($5,000 annual gift goal)
  • Prospect identification, screening, cultivation, solicitation and stewardship of all annual fund contributors
  • Manage expansion of the individual programs, annual appeals, acknowledgements and all other individual giving activities
  • Consult with Director of Development to strategize all fundraising efforts and build a cohesive development team
  • Set up, manage, and steward the Terrace Room donor lounge during the festival season
  • Other job related duties as assigned

MAJOR TASKS:

  • Using “moves management” major gift process, develop relationships with Opera Attendees leading to membership in the “patron program”
  • Draft and mail letters, brochures, invitations, etc.  to patrons regarding membership
  • Manage budgets for donor group programs and annual fundAttend and oversee all related donor events
  • Draft articles with photos for various in-house and online publications
  • Contact patrons regarding timely payment of pledges
  • Coordinate and administer all patron benefits
  • Update the individual donor acknowledgements in Festival performance program
  • Oversee timely donor acknowledgements, including thank you letters
  • Cultivate and solicit donors for annual campaign
  • Implement on-going personal/written/phone contact with donors and potential donors
  • Oversee record keeping/files/correspondence/contact reports for donors
  • Develop and oversee annual direct mail solicitation campaign
  • Develop and oversee annual online campaign

QUALIFICATIONS:

  • Minimum two years development and frontline fundraising experience
  • Bachelor’s degree preferred
  • CFRE a plus
  • Proficiency in The Raiser’s Edge (or comparable fundraising software)
  • Knowledge and passion for opera and/or classical music a plus
  • Strong organizational, administration, telephone and interpersonal communication skills with attention to detail
  • Ability to prioritize workload in a timely manner to complete assignments when faced with multiple deadlines and competing priorities
  • High level of proficiency with Microsoft Office, especially Excel, Word, and Outlook
    • Proven experience with Microsoft Publisher is EXTREMELY desirable
  • Skill in preparing written reports and presentations
    • Solid writing, editing and presentation ability
  • Must be professional, proactive, highly motivated, detail-oriented and thrive in a metrics driven work environment
  • Discretion, maturity, and composure, especially under pressure
  • Able and willing to take responsibility and work collaboratively with others
  • Must be flexible regarding work schedule

POSITION:                   Development Operations Coordinator

STATUS:                      Full-time, Salaried, Exempt

REPORTS TO:              Director of Development

DIRECT REPORTS:       None

SALARY RANGE:         $37,000 – $43,000

LOCATION:                 Denver Office

POSITION SUMMARY
The Development Operations Coordinator is responsible for ensuring the integrity of donor data, and accurate, timely acknowledgements and reporting of development metrics. This position is critical to the operations of the Development Department as well as the Company at large, with responsibility for gift entry and acknowledgment, administration of The Raisers Edge CRM database (TRE), as well as reporting and analytics.

PRIMARY RESPONSIBILITIES

Gift Entry and Acknowledgement

  • Enter gifts in TRE on a daily basis including contributions from individuals and institutions, and development event payments
  • Coordinate the approval, signing, and execution process of the acknowledgement letter package for individuals and institutions in compliance with company standards for donor retention practices.
  • Perform adjustments and write-offs to gifts and pledges in TRE when necessary

TRE Power User

  • Serve as the TRE administrator/power user for the Development Department
  • Create all Lists and Extractions for direct mail and email campaigns
  • Set up Appeals and Sources using proper naming conventions
  • Responsible for TRE setup and maintenance of Funds, Campaigns, and Events; work with the Controller to ensure proper set up and reconciliation with the general ledger

Operations, Reports, and Analytics

  • Function as power user for business intelligence tools for the Development Department (T-Stats, Dashboards, reports)
  • Conduct financial reconciliation of contributed revenue by generating the weekly posting reports
  • Support the Development and Operations teams with Cash Flow and Contributed Revenue reporting
  • Track incoming customer service issues (CSIs) related to development and events in TRE through phone, email, mail, and in-person channels. Assign issues to the appropriate gift officer for follow up
  • Reconcile contributed revenue pledges on a monthly basis by ensuring automated pledge payments are being processed, providing the department with a pledge balance report, and adjusting payment dates in TRE as needed
  • Accountable for the integrity of donor records and Development Department data in the TRE Database and in hard copy files
  • Reconciles revenue and expenses with TRE
  • Serve as a liaison between Finance and Development Departments

Development Department Team member

  • Serve as support for Development Department mailings including Annual Fund mailings, event mailings, and stewardship mailings
  • Proof all Development Department collateral and communications for accuracy
  • Attend Development Department and Blackbaud User Group meetings
  • Attend Central City Opera performances and events and perform assigned duties, when needed
  • Provide customer service and support via e-mail and phone as a representative of the Development Team
  • Oversee all donor recognition materials for the Summer Festival including program, supertitles, and signage
  • Support the Annual Gala Fundraiser & Committee
  • Manage Guild Membership including all updates and reports as requested as well as assist with all Guild events & activities
  • Related duties as assigned

QUALIFICATIONS

  • Significant experience using and working with TRE or comparable CRM system, two-three years in development-related work preferred
  • One to three years of relevant experience in non-profit administration or business operations
  • High level of proficiency with Microsoft Office, especially Excel, Word, and Outlook
  • Ability to prioritize workload in a timely manner to complete assignments when faced with multiple deadlines and competing priorities
  • Ability to work collaboratively with others
  • Must be proactive, highly motivated, detail-oriented and thrive in a metrics driven work environment
  • Discretion, maturity, and composure, especially under pressure
  • Interest/knowledge in opera, music, or the performing arts strongly preferred
  • Bachelor’s degree required

TO APPLY

Please send a cover letter and resume along with contact information for three references electronically to HR@centralcityopera.org.  NO PHONE CALLS, PLEASE.

Deadline to apply is Friday, June 2, 2017.

JOB CONDITIONS

  • Roughly 75% of the workday is spent either on the phone or working at a computer workstation. There is some natural light available in work area, which is lit with a combination of fluorescent and incandescent lighting.  Weeknight and weekend work may be required, especially during the Festival Season as well as some travel to Central City for events and event-related preparations.
  • In addition to computer workstation and telephone, the Development Operations Coordinator uses copy and fax machines to perform duties. Use of other office tools may occasionally be required.

Physical demands include the following:

  • Creation of documentation using computer and mouse
  • Intermittent phone work for generally short periods
  • Occasional lifting tasks limited to 20 pounds or less without assistance
  • Adjustable computer terminal and desk to create an ergonomically comfortable work environment

Orchestra Openings

All 2017 orchestra openings have been filled.   Please check back in December 2017.

Seasonal Staff Openings

All 2017 seasonal openings have been filled.   Please check back in December 2017.

Summer Internship Opportunities – ALL 2017 INTERSHIPS HAVE BEEN FILLED.  PLEASE CHECK BACK IN DECEMBER 2017 for the 2018 season.

Central City Opera, located 40 minutes northwest of Denver in the foothills of the Rockies, is the fifth oldest summer opera festival in the United States and the oldest performing arts organization in Colorado.  The 550-seat theater, a historic landmark in Central City, affords an intimate experience with operatic and musical theater.  CCOHA now performs in regional venues as well each summer.  In addition to the mainstage season, Central City Opera is noted for its famed Bonfils-Stanton Artists Training Program, dedicated to the development of the young American singer.

Positions as Festival Staffers/Interns offer excellent professional development towards careers in arts management and opera production, as well as practical experience in specialized areas of interest.  Many past Festival Staffers have gone on to successful careers in these fields.

DESCRIPTION:  Fourteen positions as Festival Staffers are available for the summer season, with a full time commitment from May 30 through August 14, 2017.  All Festival Staffers serve as ushers during most performances and perform daily general operational duties throughout the summer including office support, garden watering, facility maintenance/light cleaning and switchboard operation.  Internship areas include: office/music library, events/party planning, public relations/marketing, gift shop/retail assistance, house/company management, stage management, wardrobe, props and wigs/makeup.  In consideration for these positions, the Opera offers free shared housing with kitchen facilities, a weekly salary of $300 and a one-time round trip travel stipend.

ELIGIBILITY: Concurrent or previous academic coursework or practical experience in those areas of interest and be a high school graduate.  Should have an interest in opera/musical theater and must have a positive demeanor and solid work ethic.  The ability to deal maturely with the public is a must.  Writing and photographic samples may be requested if interested in public relations/marketing; social media experience also helpful. Candidates for office/music library and stage management positions must be able to read music.  All production-related candidates must have some previous related experience in those areas.  Employment is limited to citizens of the United States, students from abroad with valid student or work visas and aliens who have been granted permanent resident status by the U.S. Dept. of Justice, the Immigration and Naturalization Service.

APPLICATION PROCEDURES:  Deadline: No later than March 15, 2017.  Early applicants will be considered first.   Phone interviews will begin in late January 2017 and positions will be filled on a rolling basis as qualified applicants are identified.  The required application can be downloaded below.  Materials should be emailed to Karen T. Federing, Director of Production at kfedering@centralcityopera.org.

2017 CCO Application (PDF)

2017 CCO Application (Word document)