We appreciate your support, flexibility and your patience as we navigate this challenging situation. Knowing that it is a difficult time for all of us to make decisions about the future, we will be contacting all of our 2020 ticket holders with a variety of options for their tickets.
- Donation: As a ticket holder, you can help CCO and our artists navigate this significant revenue loss. We ask that you consider donating the value of your ticket back to Central City Opera as a tax-deductible contribution to the CCO COVID-19 Relief Fund.
*Subscribers will not forfeit their regular seats should they choose to donate their 2020 subscriptions back to CCO.
- Transfer/Exchange: Patrons can request that their tickets are transferred to the 2021 Festival. Your tickets will be moved to comparable seats and dates with the option to make adjustments at a later date.
- Refund: Request a refund for the value of the tickets.
*Patrons who request a refund will either receive a check in the mail or a refund to their credit card. Credit card orders older than 120 days will be processed as a check payment. Please allow 30 days to for processing.
If, after several attempts, we are unable to reach you to confirm your selection by July 31, 2020, your tickets will automatically be transferred into a donation to the COVID-19 Relief Fund to support the organization during this challenging time.
To help expedite the process, you can complete the form below. This form will also be mailed to you and is available for download (COVID Ticket Form).
Additionally, due to Colorado’s Shelter in Place order, our staff is working remotely, but our Box Office staff is available Mon – Fri from 10am – 4pm to assist by phone (303-292-6700) or by email (firstname.lastname@example.org). Please allow 48 hours for a response and note that email is preferred. Once your request has been made, please allow 30 days for processing.